About Janine Janse van Rensburg

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So far Janine Janse van Rensburg has created 42 blog entries.

The Power of Data for your Sales Team

It has been proven that productivity can increase by 21%, when a mobile sales system is put into place. That’s the equivalent of an extra sales person in a team of five. We also know that the top 25% of sales people (by the number of sales visits made) make twice as many calls as [...]

By |2017-06-22T11:36:11+02:00Jun 22nd, 2017|

Customers in 2020 – What customer intelligence will be most critical?

  Looking ahead into the future can be difficult in our ever-changing business environment. But the future is not that far away, with the year 2020 being just around the corner. In order to get a gauge on what to expect just think of all the changes taking place right now, among B-to-B companies. Customers [...]

By |2017-04-18T11:41:23+02:00Apr 18th, 2017|

7 Steps to make your employee surveys work

  “Many companies rely on employee feedback surveys to gauge the ‘temperature’ in the business and highlight areas that need improvement. This is an activity that is intended to create a better work environment for employees and improve the overall performance of the business. However, most of these surveys do not deliver the type of [...]

By |2017-02-10T11:12:46+02:00Feb 10th, 2017|

5 Ways to screen customer feedback before acting on it

Gathering customer feedback is an important step in optimising the service delivery of your business. But this feedback needs to be analysed, pre-processed and cleaned up before you attempt to draw any meaningful conclusions. The first step is to weed out feedback that is aspirational, hypothetical and based on third party statements. After this initial [...]

By |2017-01-27T08:47:35+02:00Jan 27th, 2017|

Best ways to market with QR codes

Used correctly QR codes offer a cool way for marketers to grab audiences’ attention and target them with optimised advertising. Codes are free to generate, and fun for consumers to scan. At the very least, they can be fun if you follow the best practices for using QR codes in your marketing campaign. Purpose of QR [...]

By |2019-08-18T12:02:26+02:00Dec 5th, 2016|

Why bother with a Customer Satisfaction Survey?

Customer satisfaction surveys help companies measure satisfaction, identify unhappy customers and find potential advocates. For most companies, customer satisfaction ratings can have powerful effects. Firstly, they help focus employees on the importance of fulfilling and exceeding customer expectations. Secondly, when satisfaction ratings dip, they warn of potential problems that can affect future revenue. Customer satisfaction metrics assist with [...]

By |2019-08-18T10:11:16+02:00Dec 1st, 2016|

Get to know your customer better- and get closer to your brand

Know your customer, and your customer will know your brand! Sales and marketing executives need the ability to create unique insights gained from consumers about their brand and then quickly leverage them into action. We build engaging, entertaining surveys, reports and quizzes, giving you the opportunity to get closer to your customer and get deep [...]

By |2019-08-18T11:58:25+02:00Nov 21st, 2016|

Incident Management Solution

A mobile solution offering incident management within our framework for capturing, recording, and reporting on all types of incidents. Our flexibility of design allows us to deploy it in a variety of forms to fulfill most mobile incident logging requirements. It has three components, a front end capture application, a back end website that provides [...]

By |2019-08-24T08:50:45+02:00Oct 25th, 2016|