Companies that do not have a customer feedback system, are working in the dark. You need to know daily what your customers are saying about you, and the simplest way to get instant feedback is by using “smiley face feedback pads”
These show results from one client in their coffee shop. Deli – clearly they need to up their game, but without the feedback system they would only have a “feeling” something was not right, and not sound proof.
This is just part of a short feedback report for our client. By placing feedback pads at various touchpoints within his stores, and bathrooms, he is able to get feedback about the cleanliness of the bathrooms and ensure they stay immaculate and the service from the counter staff and waitrons within his coffee shops/restaurants and deli.
Please call me for further information of how we can help you achieve loyal customers, increase sales and profit and stay ahead of the pack!
Tel: 011 367 0608