Articles 2018-02-09T10:39:48+00:00

Any Business with a Mobile Workforce can improve results

June 19th, 2018|0 Comments

Surveway is a perfect fit for any business with employees in the field: Every business is unique. Surveway can be easily configured to fit your business, no matter how specific your requirements and industry. Surveway simplifies the [...]

Importance of conducting “Real-time” Patient Satisfaction Surveys

June 19th, 2018|0 Comments

Today, more and more healthcare organisations, clinics, and GPs are conducting patient satisfaction surveys. User-friendly feedback pads and tablets housed in an attractive kiosk with a “live real time” surveys offer a simple way to [...]

The ROI of Customer Feedback

June 5th, 2018|0 Comments

  Setting the Stage If you are reading this, you may already have some sort of customer feedback process in place as part of your overall customer experience strategy. Many organizations collect and may analyse all [...]

Quick, customer feedback that is non-threatening

June 5th, 2018|0 Comments

The Power of Quality Feedback With a busy world and time being precious, we frown on extra workload, including giving feedback, yet with the use of smiley faces makes feedback effective as it is quick [...]

Why do you need Text Analytics?

May 9th, 2018|0 Comments

Understanding your customers is the foundation of any successful customer experience management program. Text analytics provides an in-depth look into what your customers are saying, in their own words. Text analytics is the process of [...]

Do you know what your “Service Results” look like?

May 7th, 2018|0 Comments

Companies that do not have a customer feedback system, are working in the dark. You need to know daily what your customers are saying about you, and the simplest way to get instant feedback is [...]

An Entire Solution for Your Survey Needs

April 10th, 2018|0 Comments

Collect feedback using the SurvewayApp on your tablet or Cell-Phone, even offline. Featuring a stand, a tablet and our unique software, Surveway Solutions include everything you need to start gathering valuable customer/client/employee feedback. Understand and [...]

Gathering feedback from customers and employees can be as easy as the push of a button

April 10th, 2018|0 Comments

A good service experience can really make an impact on the way a customer sees a company, putting steps in place for repeat custom and also spreading positive word-of-mouth. The flip side of the coin [...]

  • customer experience

A 360 degree Customer Feedback Solution

March 9th, 2018|0 Comments

An elegant solution for all Retail outlets Some of our clients require more than their real time survey or reporting business tool, so we have tied up strong relationships with two top suppliers located around [...]

Real-time feedback keeps you focused

February 9th, 2018|0 Comments

We’ve got the tools to help you measure, monitor and manage your customers experiences in real-time. Our technology is so simple and easy to use, you’ll probably wonder how you ever managed without it. Simply [...]