Home 2018-08-06T12:38:07+00:00

* Mobile Surveys * Mobile work-force * Real-time Feedback

* Audits * Inspections * Tablet Surveys

* On-line Surveys * Off-line Surveys (Apps)  * Kiosk Surveys

* Smiley Face Feedback Terminals 

* IoT Smart Devices with the Sigfox network

Surveway’s success in the market lies with seamless integration, constant updating, multiple features, secure connectivity, Smart IoT devices, and effective support structures with the option of full end-to-end management.

Our goal is to create a 360° view of our client experience. We want as many feedback data points as possible so we can address current issues in real time, and plan ways to improve for the next season. This feedback solution being supplied to the end user in both an on-line and off-line mode.

Implementing an Enterprise Mobile solution is not only about taking a single solution live, but involves Tailor made Feedback.

Our advanced text analytical reporting will enable you to make smarter decisions, faster!


Ask the right questions

Ask The Right Questions

We expertly design and create your surveys for any platform so that you get the right feedback you need.

Customer Feedback Surveys.

Target the right people

Target The Right People 

Our wide variety of channels allows you to effortlessly reach any segment of the population that you are targeting.

 Customer Feedback Surveys.

In depth insights & analytics

In Depth Insights And Analytics

Giving you actionable insights from our expertly created surveys, to help you improve your bottom line and make more informed decisions about your business or brand.


Customer feedback is vital as it provides your business with insight that you can use to improve your business, products and/or overall customer experience.

Customer Satisfaction

Are your customers happy with your service? Are they enjoying the best customer experience when visiting your business. Our innovative Surveys and real time feedback will determine exactly how your customers feel about your products and services!

Happy Employees

Happy employees = Peak productivity. Find out vital information about your employees to ensure that they are happy and are always performing at their peak.

Market Research

How is  your product or service performing against your competitors? What feedback do you have? Increase your market share through advanced data analytics that makes your decision making process a breeze!

Brand Performance

Get the edge over your competitors with in-depth brand performance analytics. Take your brand to the next level with our advanced decision matrix solutions.


  • We can help improve a product or service

    Listening to your customers is the only way to guarantee you create a product or service that they actually want to buy. Customer feedback surveys are commonly used throughout the product development process to ensure that the end product is something that solves a customer’s problem or fulfils a need.

  • Surveway offers the best way to measure customer satisfaction

    Measuring customer satisfaction helps you determine whether your product or service meets or surpasses customer expectations. Customer feedback surveys help you measure customer satisfaction.

  • We provide actionable insight to create a better customer experience

    Improving the customer experience should be the primary reason you gather customer feedback. The process of winning new business and retaining existing customers is getting harder and harder. Offering an amazing experience that keeps your customers coming back and referring their friends to you is the best way you can stand out from your competition. Our customer feedback surveys help you achieve this objective.

  • Surveway can help improve customer retention

    Customer feedback offers a direct line of communication with your customer so you can determine if they are not happy with the product or service you are delivering before you lose their business. A happy customer is a retained customer.

  • Surveway delivers tangible data that can be used to make better business decisions

    The best business decisions are based off data, not hunches. Too many times business owners and marketers make big calls based off inaccurate data. Customer feedback is the holy grail of tangible data. You can gather real insight into how your customers really feel about the product or service you deliver.

  • Our surveys and feedback can be used to identify customer advocates

    Customer advocates are your best marketing campaigns. They offer tremendous value at very little cost. We identify your advocates to build stronger, mutually-beneficial relationships.


We develop cutting edge solutions customized to your specific needs. Taking advantage of the latest SMART  technology IoT, and digital platforms, we ensure that your requirements are always “state of the art” and deliver according to your expectations.

Want to find out more? Please drop us a line, and we will get back to you straight away info@surveway.com or call 011 367 0608


The 9 Game Changing Benefits of Gathering Customer Feedback

August 1st, 2018|0 Comments

When it comes to improving customer satisfaction, doing customer feedback correctly delivers arguably the single biggest return on investment. There are many other noble initiatives you can take to improve your customers’ experience, but without [...]

Kiosk-Based Feedback: How It Works and Why it’s So Effective

July 30th, 2018|0 Comments

Kiosk-Based Feedback: How It Works and Why it’s So Effective In this, evermore, digital world, getting feedback usually boils down to sending survey requests by email and responding to pop-up survey windows when browsing the [...]

Any Business with a Mobile Workforce can improve results

June 19th, 2018|0 Comments

Surveway is a perfect fit for any business with employees in the field: Every business is unique. Surveway can be easily configured to fit your business, no matter how specific your requirements and industry. Surveway simplifies the [...]

Importance of conducting “Real-time” Patient Satisfaction Surveys

June 19th, 2018|0 Comments

Today, more and more healthcare organisations, clinics, and GPs are conducting patient satisfaction surveys. User-friendly feedback pads and tablets housed in an attractive kiosk with a “live real time” surveys offer a simple way to [...]

The ROI of Customer Feedback

June 5th, 2018|0 Comments

  Setting the Stage If you are reading this, you may already have some sort of customer feedback process in place as part of your overall customer experience strategy. Many organizations collect and may analyse all [...]

Quick, customer feedback that is non-threatening

June 5th, 2018|0 Comments

The Power of Quality Feedback With a busy world and time being precious, we frown on extra workload, including giving feedback, yet with the use of smiley faces makes feedback effective as it is quick [...]