Quality real-time Feedback Solutions

Online Surveys

SurveyIT

Online Surveys

You can create any type of survey solution using SurveyIT. From simple to sophisticated, we provide all the survey capabilities you need to solicit power customer feedback.

SurveyIT is our standard survey solution. This capability integrates nicely with any of our other solutions and prevents you from having to use third party survey application. Instead, keep all of your customer feedback data centralized in one place with one solution.

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Kiosk Based feedback

TouchandTell

Kiosk Based feedback

TouchandTell is a real-time customer experience (CX) measurement, service recovery and mobile marketing solution that uses tablets located in restaurants, retail and other locations. TouchandTell enables any customer to provide quick feedback about their current experience. This helps to identify likes and dislikes, needs and wants and any problems or requests. In addition to feedback, the tablet app can be configured to display marketing messages such as special offers, invitations, sign-ups, etc.

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Smiley Face Feedback

Smiley Face Feedback

There is no time like the present to improve your business by getting instant real time feedback. There are many ways to do this, but the easiest and least intrusive for your customers are “smiley feedback devices”. You can ask one simple question, or use one of our 5 question pads, and the latest to our range is the 5 question interchangeable smiley face device.

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Inspections, Surveys, Audits and Promotions

CheckandTell

Inspections, Surveys, Audits and Promotions

CheckandTell is a flexible, multi-channel solution for collecting, monitoring and analysing inspection data giving executives and manager’s real time information that can be acted upon immediately in a variety of ways: alerts can be sent, business processes can be triggered and executive decisions can be made and implemented using live dashboards.

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FEEDBACK IS CRITICAL TO YOUR BUSINESS

Customer feedback is vital as it provides your business with insight that you can use to improve your business, products and/or overall customer experience.

Customer Satisfaction

Are your customers happy with your service? Are they enjoying the best customer experience when visiting your business. Our innovative Surveys and real time feedback will determine exactly how your customers feel about your products and services!

Happy Employees

Happy employees = Peak productivity. Find out vital information about your employees to ensure that they are happy and are always performing at their peak.

Market Research

How is  your product or service performing against your competitors? What feedback do you have? Increase your market share through advanced data analytics that makes your decision making process a breeze!

Brand Performance

Get the edge over your competitors with in-depth brand performance analytics. Take your brand to the next level with our advanced decision matrix solutions.

WORLD CLASS SMART DEVICES (IoT) SURVEYS, FEEDBACK, ANALYTICS, AUDITS AND REPORTING

We develop cutting edge solutions customized to your specific needs. Taking advantage of the latest SMART  technology IoT, and digital platforms, we ensure that your requirements are always “state of the art” and deliver according to your expectations.

Want to find out more? Please drop us a line, and we will get back to you straight away info@surveway.com or call 011 367 0608

OUR CLIENTS AND BRANDS WE WORK WITH

BE INFORMED ABOUT FEEDBACK SOLUTIONS

Mobile Feedback on the go!

March 14th, 2019|0 Comments

There are many instances where your staff could wear a lanyard around their neck with a simple one question survey "How is my service? " - The featherlight lanyard is of no hassle to the [...]

Simply Survey with SurveyIT

March 6th, 2019|0 Comments

Standard Survey solution with SurveyIT Solution Overview You can create any type of survey solution using SurveyIT. From simple to sophisticated, we provide all the survey capabilities you need to solicit power customer feedback. SurveyIT [...]

PROXIMITY MARKETING

March 5th, 2019|0 Comments

Keeping an eye on the best offer-Reach customers directly with proximity marketing Drawing customers’ attention on the latest offers Presenting specific types of goods effectively through offers tailored to specific target groups Various technologies allow [...]

Electronic Forms -Paperless office

January 22nd, 2019|0 Comments

Some things never change. Sure, the world around you keeps moving and evolving, but there are some things that stay the same, year after year. In the world of business, paperwork is one of those constants. More [...]

Gym marketing with beacons

January 18th, 2019|0 Comments

5 Ways to improve your marketing strategy Gym marketing coupled with technology such as Bluetooth beacons makes everyday interactions at the gym more enjoyable, engaging and efficient.   In the United States, around 45 million [...]

Beacons for Retail sales increases

January 18th, 2019|0 Comments

Send targeted proximity advertisements & promotions in your retail store. Personalize and target your shopper’s in-store needs in unique and delightful ways using our beacon marketing channel. With in-store beacon technology, give a gentle nudge [...]

Facilities Management Solution

October 30th, 2018|0 Comments

  Introducing two new devices built especially for the Facilities Management sector. The Alert Device : This device allows the cleaning staff/service provider to know when a client wants services to be actioned in the toilets. [...]