Real time surveys and reporting. Customer experience management and customer feedback are at the core of Surveway.
Promotion agencies who use our reporting system for their Brand Ambassadors find their workload is greatly reduced and their professionalism is increased by being able to get “in the moment feedback” and avert any issues before they become a crisis.
Consumer engagement with on-pack solutions using our own easycode.com as a link or a QR code will allow you to get closer to your consumer and gain valuable insights. Expect about a 2%-10% result, however if a coupon or voucher or airtime is linked this can be much higher.
Whilst Surveway is located with its head office in Johannesburg South Africa, with satellite offices in Durban and Cape Town, we can work with any company worldwide.
The Surveway team are specialists in their field with over 50 years’ experience in the FMCG/Advertising/Promotions/Activations Industry and 25 years in the World of IT.
Countries outside of South Africa working with us, find that their Dollar, Pound and Euro gives them far more value than working in their own countries.
As Surveway is an active member of the Wolf Pack South Africa, SA’s first & leading Brand Behavioral Agency, specializing in Brand Marketing, Advertising & Communications. With ‘wolf’ specialists in all disciplines, we are able to offer your Brand a full 360 degree service from concept, to execution, to collation of Brand insights.
Surveway is the Premier appointed sales arm for Touchwork, a global Cape Town based software company.
Contact us today to find out how we can help your business improve with our value added services.
Christine Cuningham – Sales and Marketing Director
Mobile: +27 (0) 84 4777717
Office: +27 (0) 11 568-0982